How can I contact Big Whale Ltd. support?

You can contact our support team at [email protected] for product questions, subscription issues, account help, or general assistance.

What should I include in a support request?

Please include the product name, the email address connected to your account, a short summary of the issue, the steps that led to it, and any helpful screenshots or screen recordings.

How are subscription questions handled?

For subscription renewals, cancellations, billing issues, or payment-related concerns, contact [email protected] and include any relevant order, receipt, or platform details.

Where can I find your legal documents?

Our Terms of Service, Privacy Policy, and Subscription Terms are available through the footer links on this website.