Customer Support
If you need help with a Big Whale Ltd. product, subscription, account issue, or general service question, please contact our support team at [email protected].
To help us respond more efficiently, include the product name, the email address associated with your account, a short description of the issue, and any relevant screenshots or supporting details.
Business and Partnership Inquiries
For company, business, media, or partnership inquiries, you may also contact us through [email protected] and note the purpose of your request in the subject line.
We review incoming messages as promptly as possible and will reply with the appropriate next step based on the nature of the request.